{"id":3616,"date":"2025-09-01T17:50:50","date_gmt":"2025-09-01T15:50:50","guid":{"rendered":"https:\/\/bbl-sprachschule.de\/privacy-policy\/"},"modified":"2026-10-20T15:41:18","modified_gmt":"2026-10-20T13:41:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/bbl-sprachschule.de\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3616\" class=\"elementor elementor-3616 elementor-2371\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25d8929 e-flex e-con-boxed e-con e-parent\" data-id=\"25d8929\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dd43be elementor-widget elementor-widget-breadcrumbs\" data-id=\"2dd43be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div><span class=\"last\">Home<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8dde8d0 e-flex e-con-boxed e-con e-parent\" data-id=\"8dde8d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceae824 elementor-widget elementor-widget-html\" data-id=\"ceae824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.bbl-privacy{font-family:Inter,Arial,sans-serif;color:#111827;line-height:1.8;max-width:1000px;margin:auto;font-size:16px}.bbl-privacy *{box-sizing:border-box}.bbl-privacy h1{font-size:clamp(29px,4vw,42px);line-height:1.2;color:#005b8a;margin:0 0 12px}.bbl-privacy h2{font-size:23px;color:#005b8a;margin:38px 0 12px;scroll-margin-top:110px}.bbl-privacy h3{font-size:18px;margin:20px 0 8px}.bbl-privacy p{margin:0 0 14px}.bbl-privacy a{color:#0077b6;text-decoration:underline;text-underline-offset:3px}.bbl-privacy a:hover{color:#005b8a}.bbl-privacy .intro{color:#4b5563}.bbl-privacy .toc{border-top:1px solid #e5e7eb;border-bottom:1px solid #e5e7eb;padding:20px 0;margin:28px 0}.bbl-privacy .toc ol{columns:2;column-gap:40px;padding-left:24px;margin:10px 0}.bbl-privacy .toc li{break-inside:avoid;margin-bottom:6px}.bbl-privacy section{border-bottom:1px solid #e5e7eb;padding-bottom:12px}.bbl-privacy .objection{border:2px solid #005b8a;border-radius:10px;padding:16px 20px;background:#eaf5fb;margin:14px 0}.bbl-privacy address{font-style:normal}.bbl-privacy .muted{color:#6b7280;font-size:14px}@media(max-width:650px){.bbl-privacy .toc ol{columns:1}.bbl-privacy h2{font-size:21px}}\n<\/style>\n<article class=\"bbl-privacy\" id=\"bbl-datenschutz\">\n<header><h1>Privacy Policy<\/h1><p class=\"intro\">Information on how BBL Sprachschule gGmbH handles personal data.<\/p><p class=\"muted\">Last updated: 17 October 2026<\/p><\/header>\n<nav class=\"toc\" aria-label=\"Table of contents\"><strong>Contents<\/strong><ol>\n<li><a href=\"#dp-1\">Controller<\/a><\/li><li><a href=\"#dp-2\">Hosting and Server Log Files<\/a><\/li><li><a href=\"#dp-3\">Cookies and Consent Management<\/a><\/li><li><a href=\"#dp-4\">Contact, WhatsApp and BBL Plus<\/a><\/li><li><a href=\"#dp-5\">Courses, Exams and Contracts<\/a><\/li><li><a href=\"#dp-6\">Moodle<\/a><\/li><li><a href=\"#dp-7\">Zoom<\/a><\/li><li><a href=\"#dp-8\">Applications<\/a><\/li><li><a href=\"#dp-9\">Google Analytics<\/a><\/li><li><a href=\"#dp-10\">Google Maps, reCAPTCHA and Fonts<\/a><\/li><li><a href=\"#dp-11\">Storage Period<\/a><\/li><li><a href=\"#dp-12\">Transfers to Third Countries<\/a><\/li><li><a href=\"#dp-13\">Your Rights<\/a><\/li><li><a href=\"#dp-14\">Right to Object<\/a><\/li><li><a href=\"#dp-15\">Right to Lodge a Complaint<\/a><\/li><\/ol><\/nav>\n\n<section id=\"dp-1\"><h2>1. Controller<\/h2><address><strong>BBL Sprachschule gGmbH<\/strong><br>Kreuzeskirchstra\u00dfe 1<br>45127 Essen, Germany<br>Phone: <a href=\"tel:+4920175990392\">+49 201 75990392<\/a><br>Mobile \/ WhatsApp: <a href=\"tel:+491788498906\">+49 178 8498906<\/a><br>Email: <a href=\"mailto:office@bbl-sprachschule.de\">office@bbl-sprachschule.de<\/a><\/address><\/section>\n\n<section id=\"dp-2\"><h2>2. Hosting and Server Log Files<\/h2><p>Our website is hosted by Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus. A data processing agreement (Art. 28 GDPR) is in place with Hostinger.<\/p><p>When you visit the website, technically necessary data is processed, such as your IP address, date and time, the pages accessed, and browser and device information. This serves the secure provision of the website, error analysis and the prevention of misuse (Art. 6(1)(f) GDPR). Log data is stored only for as long as is necessary for these purposes.<\/p><\/section>\n\n<section id=\"dp-3\"><h2>3. Cookies and Consent Management<\/h2><p>We use technically necessary cookies (Section 25(2) TDDDG). For all other cookies and services, we obtain your consent in advance (Section 25(1) TDDDG, Art. 6(1)(a) GDPR).<\/p><p>To manage your consents, we use the WordPress plugin <strong>Complianz<\/strong>. Services that require consent are loaded only after you have given your consent. Your selection is stored on your device in cookies with the prefix <code>cmplz_<\/code> for up to 365 days; no data is transmitted to the provider of the plugin in the process (Art. 6(1)(c) GDPR).<\/p><p>You can change or withdraw your consent at any time with effect for the future: via \u201cManage consent\u201d on any page or here: <a href=\"#\" class=\"cmplz-show-banner\">Open cookie settings<\/a>. You can find all cookies in our <a href=\"https:\/\/bbl-sprachschule.de\/cookie-richtlinie-eu\/\">Cookie Policy<\/a>.<\/p><\/section>\n\n<section id=\"dp-4\"><h2>4. Contact, WhatsApp and BBL Plus<\/h2><p>If you contact us via form, email, telephone or WhatsApp, we process your details (in particular name, contact details and message content) in order to handle your request. This also applies to inquiries about our BBL Plus services (blocked account, health insurance, visa, accommodation). The legal basis is Art. 6(1)(b) GDPR for contract-related inquiries and Art. 6(1)(f) GDPR otherwise. Data is passed on to external partners only if this is necessary for a service you have requested.<\/p><p>When you use WhatsApp (<a href=\"https:\/\/wa.me\/491788498906\" rel=\"noopener noreferrer\" target=\"_blank\">+49 178 8498906<\/a>), data is also processed by WhatsApp Ireland Limited; transfers to third countries may take place in the process. Please do not send sensitive documents via WhatsApp; alternatively, you can reach us by email or telephone.<\/p><\/section>\n\n<section id=\"dp-5\"><h2>5. Course Registration, Exams and Contract Processing<\/h2><p>For consultation, placement, registration, teaching, exams, certificates, invoices and payments, we process the necessary master data, contact data, course data, exam data and payment data (Art. 6(1)(b) and (c) GDPR). For registered exams, we transmit the necessary data to the responsible exam provider, for example telc or a university; payment data is transmitted to banks or payment service providers where required.<\/p><\/section>\n\n<section id=\"dp-6\"><h2>6. Moodle<\/h2><p>We use the learning platform Moodle for our digital learning environment. In doing so, name, email address, login credentials, course affiliation, learning progress, assignments, test results and messages are processed (Art. 6(1)(b) GDPR). Your account is deleted after you have completed the course, unless proof or retention obligations prevent this.<\/p><\/section>\n\n<section id=\"dp-7\"><h2>7. Zoom<\/h2><p>We use Zoom (Zoom Communications, Inc., USA) for online teaching. The data processed includes display name, contact details, IP address, device information and, depending on use, audio, video and chat content (Art. 6(1)(b) GDPR). Zoom is certified under the EU-US Data Privacy Framework. Recordings are made only after prior notification and with your consent.<\/p><\/section>\n\n<section id=\"dp-8\"><h2>8. Applications<\/h2><p>We process application documents in order to decide on an employment relationship (Art. 6(1)(b) GDPR). If your application is unsuccessful, the documents are deleted no later than six months after the conclusion of the procedure.<\/p><\/section>\n\n<section id=\"dp-9\"><h2>9. Google Analytics<\/h2><p>With your consent, we use Google Analytics 4 provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics is loaded only once you agree to the \u201cStatistics\u201d category (Art. 6(1)(a) GDPR, Section 25(1) TDDDG).<\/p><p>The data processed includes usage data such as pages accessed, time spent, approximate location, device and browser. According to Google, Google Analytics 4 does not store IP addresses. The cookies <code>_ga<\/code> and <code>_ga_*<\/code> are stored for up to two years, and event data for a maximum of 14 months. A transfer to Google LLC in the USA is possible (EU-US Data Privacy Framework).<\/p><\/section>\n\n<section id=\"dp-10\"><h2>10. Google Maps, reCAPTCHA and Fonts<\/h2><p><strong>Google Maps:<\/strong> To display our location, we embed Google Maps (Google Ireland Limited). The map is loaded only after you have given your consent; in this process, in particular your IP address and device information are transmitted to Google, including to the USA (Art. 6(1)(a) GDPR).<\/p><p><strong>Google reCAPTCHA:<\/strong> To protect our forms against spam, we use Google reCAPTCHA (Google Ireland Limited). reCAPTCHA evaluates usage data such as IP address and mouse movements and is loaded only after you have given your consent (Art. 6(1)(a) GDPR). Without your consent, you can reach us by email, telephone or WhatsApp.<\/p><p><strong>Fonts:<\/strong> The fonts used are loaded locally from our server; no connection to Google is established in the process.<\/p><\/section>\n\n<section id=\"dp-11\"><h2>11. Storage Period<\/h2><p>We store data only for as long as it is necessary for the respective purpose. Statutory retention periods remain unaffected, in particular six years for business letters, eight years for accounting vouchers and ten years for books and annual financial statements (Section 257 HGB, Section 147 AO).<\/p><\/section>\n\n<section id=\"dp-12\"><h2>12. Transfers to Third Countries<\/h2><p>In the case of Google Analytics, Google Maps, Google reCAPTCHA, Zoom and WhatsApp, data may be transferred to the USA. We base this on the adequacy decision on the EU-US Data Privacy Framework (Art. 45 GDPR), where the recipient is certified, and otherwise on EU Standard Contractual Clauses (Art. 46 GDPR).<\/p><\/section>\n\n<section id=\"dp-13\"><h2>13. Your Rights<\/h2><p>You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). You can withdraw consents at any time with effect for the future (Art. 7(3) GDPR). To do so, please contact <a href=\"mailto:office@bbl-sprachschule.de\">office@bbl-sprachschule.de<\/a>.<\/p><\/section>\n\n<section id=\"dp-14\"><h2>14. Right to Object<\/h2><div class=\"objection\"><p><strong>Right to object under Art. 21 GDPR<\/strong><\/p><p>Where we process your data on the basis of legitimate interests (Art. 6(1)(f) GDPR), you have the right to object at any time, on grounds relating to your particular situation. We will then no longer process your data, unless we can demonstrate compelling legitimate grounds for the processing or the processing serves the establishment, exercise or defense of legal claims. You can submit your objection informally to <a href=\"mailto:office@bbl-sprachschule.de\">office@bbl-sprachschule.de<\/a>.<\/p><\/div><\/section>\n\n<section id=\"dp-15\"><h2>15. Right to Lodge a Complaint<\/h2><p>You can lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), in particular with the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW), Kavalleriestra\u00dfe 2\u20134, 40213 D\u00fcsseldorf, <a href=\"https:\/\/www.ldi.nrw.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.ldi.nrw.de<\/a>.<\/p><\/section>\n<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Privacy Policy Information on how BBL Sprachschule gGmbH handles personal data. 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